Overview
Lighten Up Electrical Services LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and handle information you provide when using our website and estimate request form.
Information We Collect
We collect information you voluntarily provide, including:
- Name, phone number, and email address
- Service address
- Project descriptions and related details
We do not collect payment information, social security numbers, or any sensitive financial data through this website.
How We Use Your Information
Information you submit is used solely to:
- Respond to your estimate request
- Contact you regarding your project
- Maintain business records related to services provided
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
We use the following third-party services to operate our business:
- QuickBooks Online — for customer records and estimates
- Anthropic Claude API — to process project descriptions
- Netlify — for website hosting and form processing
Each of these services operates under their own privacy policies. Information submitted through our form may be processed by these services as part of normal business operations.
Data Retention
We retain customer information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain reasonable business records.
Your Rights
You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you.
Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: service@lightenupelectrical.com
Phone: 919-270-9088